We moved to Colorado Springs not too long ago, and this was the first time we needed a piece framed, so we went out looking for a good frame shop. I read reviews here first, and wanted a place that: 1) had talented staff, who could help me with color options, design ideas, etc. 2) was a local business and not a big impersonal chain, and 3) would not charge an arm and a leg, and work within my budget. Ross exceeded my expectations on all three areas. He took on my time-rushed framing project despite being busy. He helped us find a beautiful frame with the cost options that worked for us. He was a great conversationalist, a clear communicator, and he was honest and trustworthy. Come here with confidence.